Returns & Exchange Policy

At Aqualogica, we aim to ensure your skin stays hydrated and happy; however, if you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the item you wish to return or exchange.

• 2.
  Quality Check

  Ensure the product is unused, in its original packaging, and has all seals intact to qualify for a successful return.

• 3.
  Pickup Arrangement

  Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the package.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund will be processed to the original payment method within 5-7 working days.